Consultancy
Our consultancy services ensure you get the right technology to solve your sales and marketing problems.
Often this begins with developing your strategic objectives, working out what that means your data and sales and marketing needs to be doing, and then what technology you need to do it.
These are the stages that we typically carry out which will ensure you are on track for smooth and cost-effecient implementation:
Strategic Data, Marketing and Sales Review - defining the overarching strategic goals that are driving the move to new technology or new ways of working.
Setting Objectives and Understanding Requirements - we define what the business wants to achieve from the project and then use those objectives to ensure the project remains within scope during the requirements specification stages.
Business Process Analysis - your processes need to be mapped and properly understood to get a good match to the software and to avoid extensive or erroneous customisation.
Data and System Mapping - Flow and Integration - it is important to understand how your prospect and customer data will flow and integrate, across systems and within a system. Working this out and the business rules that underpin your data flow and integration, should be done before the implementation begins. That ensures you're not deciding your business rules, while expensive software developers are standing by.
Managing Users Through Change - many of these types of systems require people to work in a different way than they did before. It is important to have a programme in place to ensure your new system is accepted by its users. We do this in parallel with business process analysis and project management.
Creating Requirement Specifications & Vendor Selection - we will create detailed specification documents, prepare requests for tender and shortlist and select vendors. We will assist with vendor negotiations and defining the implementation process.
Project Management of the Implementation - if required, we work with the vendor and the client throughout the implementation to ensure the implementation stays on track and goes smoothly.
The best way to find out whether we can help, is to give us a call or send us an email and we can arrange a time to speak on the phone. Then you can hear how we work, and we can establish whether we can help you achieve a smooth and successful implementation.
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